AI Tools for eCommerce

Slash support costs. Increase conversions. Automate intelligently.
At Frankenstein Digital, we build AI tools and agents that help online retailers scale fast and sell more, for less.

Some of the bespoke AI solutions we develop include:

Customer Service AI Agents
AI Sales Agents
AI Product Configurators
AI Marketplace Solutions

Grow Your Business

eCommerce Service Agents

AI agents are one of the latest advancements eCommerce companies are investing in to both increase sales and reduce operational running costs.

These tools are not exclusive to the big companies with huge revenues. Here at Frankenstein Digital, we aim to deliver the latest technological advancements to companies of all sizes at affordable costs.

We understand this change in approach to the workforce will have massive implications from a societal perspective, but our focus is on helping businesses sell more and run more efficiently.

Our AI agents will allow for:

👉 Deeper Levels of Customisation
👉 Business Scalability
👉 Enhanced Efficiency
👉 Lower Operational Costs

To see how much you could save per year by using our e-commerce customer service agent see the calculator below. This saving could be used to invest in other areas of the business, such as paid advertising, increasing sales without the need to further scale your workforce.

Where Can AI Agents Help?

✅ Changing delivery addresses
✅ Answering product questions
✅ Cancelling or modifying orders
✅ Providing delivery date info
✅ Upselling & product recommendations

Compare two reps (each paid full 7.5 h/day) vs. AI (you only pay per call minute). After a call, agents often perform admin (updating order status, notes), which takes them off the phones, our AI removes all that slack and can perform system updates instantly based on the outcome of calls.

📊 Estimate Your Costs (×2 Staff)

Call hours per day (per rep): Idle hours per day (per rep): Staff hourly rate (£): AI cost per minute (£):

AI Agent Demo

Speak to an AI agent now to see a live demo of a customer service agent in action.

This agent currently has a Canadian accent, but we can train customer service agents to use any accent and display personality traits.

You can opt for a friendly, happy-to-help lady to a humorous gentleman focused on up-sells. The options are unlimited to fit in with your brand identity and enhance customer service. All calls are transcribed, and you can make tweaks to how your agent handles certain requests and the phone line is never engaged; you can handle an unlimited number of calls 24/7.

You can speak with our agent by clicking the number below, you will need your mock order details to get through the verification stage.

Important details to speak to our AI agent

Order Number: #123

Order: Bespoke Sized Shoes

Ask: “When will my order be delivered?”

You’ll experience how the AI verifies details, handles queries, and never misses a beat.

This is a basic model, and any AI agents we deploy are fully optimised to your business. We can also modify particulars such as how long it takes for them to respond to a query or the temperature and tone of responses.

Press Here to Call an AI Agent

or dial 0161 696 1121

Product Personalisation Agents

AI now allows you to bring unlimited levels of personalisation to your products at a fraction of the previous cost.

We have been involved in eCommerce for many years, and businesses that allow users to customise products on the front end of the website benefit in numerous ways.

Product personalisation can boost your conversion rate, resulting in increased sales. Product personalisation also keeps people on your website longer, interacting with features, they may even share the page with friends.

This is SEO gold dust and can propel your website in the search engines to compete with larger organisations who may benefit from larger teams.

At Frankenstein Digital, we help businesses punch above their weight by boxing clever.

All our product customisers are tailored to your business. Say you run a media wall business and want customers to be able to design their own and instantly request a quote, we have you covered. Check out an example below.

Product Customiser Example

Boost Your eCommerce Business

Frankenstein Digital provides bespoke AI solutions to help transform your business into a revenue-generating monster.

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Our AI Solutions

We can build anything you need to help your business sell more and become leaner by integrating the latest technologies.

Everything we build is bespoke to help your eCommerce website rise to the top.



Customer Service Agents

Instantly handle returns, address changes, order updates and FAQs, escalating to a human only when truly needed.



Sales Agents

Drive higher AOV with tailored upsells and cross‑sells, guiding each shopper through checkout with dynamic offers and call back support.



Outreach Agents

Trigger personalised email/SMS notifications and reminders, based on inventory, shipping milestones or customer behaviour.



Product Configurators

Let customers customize products with live pricing, real‑time stock checks and guided options for a flawless buying experience.

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Integration Agents

An AI layer that automates data exchange, learning your workflows, detecting anomalies, and proactively syncing stock, pricing and orders.

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Bespoke Agents

Build custom AI workflows that split orders, manage exceptions and route to suppliers based on your exact business rules.

Modernise Your Business

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Bespoke AI Tool Cost

If you have an idea for your eCommerce business and need it developed, we can help.

Our bespoke AI tools start from only £499 as we deliver the tools that will help to take your business to the next level.

We are happy to discuss your ideas and create bespoke solutions no matter what market you operate in.

We will work with you to craft the specification and lay out both the development and ongoing costs in using advanced AI tools on both the front end and back end of your store.

As eCommerce specialists, we can integrate these tools with your Magento, Shopify or WordPress websites and provide regular support to ensure your new modules are always up to date with the latest versions at our best value prices.