Ecommerce
Automation Liverpool

Based in Liverpool, we design and implement ecommerce automation systems that remove manual processes and improve operational efficiency. From order routing and stock synchronisation to supplier feeds and delivery integrations, we build workflows that keep your business running smoothly at scale.

Automation is not about adding more tools. It is about connecting the right systems so data flows accurately between your store, warehouse, ERP and marketing platforms.

A SMARTER WAY FOR ECOMMERCE

Many growing businesses in Liverpool do not realise how much margin is being lost through manual processes. From order handling and stock updates to supplier coordination and customer service workflows, inefficiencies quietly increase costs as the business grows.

Automation changes that.

By connecting your store to the systems that run your operations, we reduce repetitive tasks, minimise errors and create cleaner data flow across your business. That means fewer manual interventions, faster fulfilment, improved customer response times and lower operational overhead.

We design and implement automation frameworks that help ecommerce brands save money, protect margin and remain competitive as they scale. The goal is simple: build smarter systems that support growth without increasing complexity.

Workflow Automation

We automate repetitive business processes such as order routing, stock updates, invoicing and reporting, reducing manual workload and improving operational accuracy.

Order & Fulfilment Logic

Intelligent order handling rules ensure the right products are dispatched from the right location, improving delivery speed while protecting margin.

ERP & System Integrations

We connect your store to ERP, warehouse, accounting and supplier systems through clean API integrations, ensuring data flows reliably across your business.

Customer Service Automation

Automated notifications, status updates and support workflows reduce ticket volume and improve response times without increasing headcount.

Inventory & Supplier Sync

Real time stock synchronisation and supplier feed automation minimise overselling, reduce errors and keep product data accurate across channels.

Scalable Automation Frameworks

We build automation systems that grow with your business, helping medium sized ecommerce brands save money, improve efficiency and remain competitive.

Liverpool Case Studies

Real Results. Liverpool Businesses.

Ecommerce brands in Liverpool we've helped grow through connected SEO, PPC, development, and automation.

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Ecommerce Automation

Sound familiar?

The most common ecommerce automation problems — and what actually fixes them.

The problem

"We're manually processing orders all day — it's eating the team alive."

The fix

Manual order processing doesn't scale — it just adds headcount. We build automated order workflows that route new orders straight to your fulfilment system, trigger supplier notifications and update stock levels, all without anyone touching a keyboard.

The problem

"Our inventory goes out of sync between our store, warehouse and suppliers."

The fix

Disconnected systems mean overselling, refunds and angry customers. We integrate your store with your warehouse and supplier feeds so stock levels update in real time across every channel — no spreadsheets, no manual imports.

The problem

"We send the same generic email to every customer regardless of what they bought."

The fix

Generic email is leaving money on the table. We build behavioural email flows triggered by purchase history, browse behaviour and order value — so every customer gets relevant, timely communication that drives repeat purchase rather than unsubscribes.

The problem

"Returns and refunds take forever to process and our customers notice."

The fix

A slow returns process damages trust and LTV. We automate your returns workflow — from return request through to refund approval, stock reinstatement and customer notification — cutting resolution time and removing the manual back-and-forth entirely.

The problem

"Our data is scattered across five different platforms and nobody has the full picture."

The fix

Siloed data means decisions based on gut feel rather than facts. We connect your store, CRM, ads platforms and analytics into a single reporting layer — giving you one place to see revenue, margin, acquisition cost and LTV without exporting spreadsheets.

The problem

"We're dropshipping from multiple suppliers and the coordination is a nightmare."

The fix

Multi-supplier dropshipping is operationally complex by default. We build supplier routing automations that split orders by product, send purchase orders automatically and track fulfilment status — so the complexity happens in the background, not in your inbox.

The problem

"Low-stock and reorder alerts either don't exist or go to the wrong person."

The fix

Stockouts cost revenue and trust. We set up intelligent reorder triggers based on sales velocity and lead times — automatically alerting the right person, generating purchase orders and updating your buying team before a line goes out of stock.

The problem

"Our customer service team spends hours answering the same tracking questions."

The fix

"Where's my order?" shouldn't require a human. We automate post-purchase communication — dispatch confirmations, tracking updates and delivery notifications — triggered at every stage so customers always know where their order is without contacting support.

The problem

"We're running promotions manually — price changes take hours and mistakes happen."

The fix

Manual pricing changes don't scale and introduce risk. We build scheduled promotion workflows that activate and deactivate sale prices, discount codes and product visibility at exact times — no 2am alarm, no rollback panic.

The problem

"We know we should be doing more with our data but nobody has time to look at it."

The fix

Data that sits in a dashboard nobody opens is worthless. We build automated reporting that pushes insights to you — daily revenue summaries, weekly performance snapshots and anomaly alerts sent straight to Slack or email, so the right people see the right numbers without logging in.

SYSTEMS THAT SCALE

Many ecommerce businesses focus on increasing sales, but overlook what happens behind the scenes when order volume rises. Without efficient systems in place, growth can quickly increase operational pressure. More orders mean more manual processing, more fulfilment complexity, more customer service workload and higher error rates. Profit gets squeezed long before revenue feels the benefit.

Ready to Automate?

Join the brands we've already helped scale.Simply put your name in the book to get in touch!

Client Experiment Log
Marcus T. £1.2M rev Shopify · SEO + PPC · 14 months
Rebecca S. 340% traffic Magento · SEO rebuild · 8 months
David & Co. 8.2× ROAS WooCommerce · PPC + Automation
Jennifer K. £600k → £2.1M Shopify Plus · Full system · 18 months
Rowan P. 5.4× ROAS Laravel · Dev + PPC · 10 months
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LATEST REVIEWS

A selection of latest reviews from our valued customers.

Frequently Asked

Common questions from ecommerce brands looking to streamline through Ecommerce automation.

Common automation areas include order processing, fulfilment and dispatch rules, stock synchronisation, supplier feeds, refunds and returns workflows, customer notifications, reporting, and internal task routing. The best opportunities are usually the repetitive tasks that happen every day and scale with order volume.

It depends on complexity and the number of systems involved. A single workflow can be delivered in 1 to 2 weeks. A connected automation framework with multiple integrations typically runs 4 to 8 weeks. We start with a short discovery to map your current process, then deliver a prioritised plan and phased rollout.

No. We are based in Liverpool, but we work with ecommerce brands across the UK. Being local helps for workshops and faster collaboration, but most automation work can be delivered remotely with clear documentation, testing and rollout support.

We integrate ecommerce platforms with ERP, CRM, warehouse and inventory systems, accounting software, shipping and delivery providers, supplier platforms, and marketing tools. If it has an API or structured data feed, we can usually connect it. Where systems are limited, we design stable workarounds that still protect data quality.

No. Automation should reduce risk, not create it. We build in staging where possible, use logging and alerts, and roll out in phases. Critical workflows include safeguards, fallbacks and manual override options, so your team stays in control while the system does the heavy lifting.

We measure time saved, error reduction, fulfilment speed improvements, support ticket reduction, and the impact on operational cost per order. The goal is to scale order volume without scaling overhead at the same rate, protecting margin as revenue grows.