Many businesses may not even be aware that they could benefit from an ecommerce audit. One example of this: imagine your business has a seasonal peak and you provide samples of products, such as wallpaper samples in the spring.
Around the busy time of year you may need to hire a temporary staff member to pick and pack the increase in sample orders. You may just take it on the chin and accept it as part of doing business.
You may have to hire them for two months, one month getting used to where all the samples are and training, and one month for the busy period.
Well, a simple pick-to-light system could cut the training time and error rate dramatically. When an order comes in for a sample, the box just lights up and the picker knows where to pick the sample from. They do not need to remember the name or place of every sample box for picking. A staff member can be trained in hours as opposed to weeks and relying on them to remember where each sample is stored.
Often when you run a business, you are so concentrated on the business itself that you can miss opportunities for improvement that your competitors are taking advantage of.
Something as simple as a supplier stock feed or order automation can save a company thousands of pounds a year. This is cheap to implement and a no-brainer for most ecommerce stores, yet thousands of small to medium enterprises do not take advantage of simple integrations. This can be due to internal resources not having the knowledge to implement such systems, or incorrectly believing these systems are very costly to implement.
